How we keep our prices low, and what that means for you
People sometimes wonder how a small studio can charge what we do for a booking system or internal tool. Here's the honest answer, and what it means if you work with us or anyone else.
Who we are, and where the savings come from
Renewminder is three co-founders. We're a UK-registered limited company, and the team works from Morocco on UK hours, so you get replies during your working day, not overnight.
That's the whole team. There's no layer of account managers between you and the people building your system.
Our prices are lower mainly because our costs are lower:
- No office. We don't pay office rent, so you don't pay it either.
- No sales team. The person on your first call is one of the people who will build it.
- Proven building blocks. Most booking systems, portals and rotas need the same parts: sign-in, a calendar, forms, email confirmations, payments and an admin screen. We reuse parts we've already built and tested, rather than starting from zero each time. Your budget goes on the parts that are specific to you.
A fixed price, agreed before we start
After a free 30-minute call, we send a one-page proposal with a fixed price. If the work takes us longer than we thought, that's our problem, not yours. New features you ask for later are priced separately.
Why this matters (a made-up example): a job estimated at 10 days at £90 a day is £900. On a day rate, if it runs to 14 days, the bill becomes £1,260. On a fixed price, it stays at £900. For a charity or a hall committee working to an agreed budget, knowing the number in advance is often worth more than the number itself.
A working version about two weeks in
Around two weeks in, you get a working version to try, not a set of drawings. You click through it with real tasks, like taking a booking or filling a shift, and tell us what's wrong. You also see how it looks on a phone, and whether the wording makes sense to the people who'll actually use it. Misunderstandings get caught while they're cheap to fix, not at the end.
What low price doesn't mean
We still build to the WCAG 2.2 AA accessibility standard and to UK GDPR, and host on UK servers by default. After launch, there are 30 days of free fixes. Once the final invoice is paid, the code and the data are yours, so you're never locked in.
Questions to ask any supplier, including us
- Is this a fixed price or an estimate?
- When will I see something working?
- What are the running costs each month or year, including hosting?
- Who owns the code and the data at the end?
- What happens if I want to leave?
And sometimes the honest answer is that you don't need a custom build at all. If an off-the-shelf tool does the job, use it. Our free guide on what a booking system costs in the UK covers both routes.
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